Last updated: 28 August 2026
Overview
This Privacy Policy explains how Byte & Brand UG (haftungsbeschränkt), the operator of the KompCheck platform (“KompCheck”, “we”, “our”, or “us”), collects, uses, discloses and safeguards information when you visit our website or use our commercial intelligence SaaS platform.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection law. By using our website or platform, you agree to the practices described in this policy.
Data Controller
- Company
- Byte & Brand UG (haftungsbeschränkt)
- Address
- Bernbeckweg 20
84036 Landshut
Germany - sales@kompcheck.com
Full corporate and registration details are available in our Imprint.
Information We Collect
Information You Provide
- Account details such as name, business email address, company name and job role when you register for KompCheck
- Billing and invoicing information when you subscribe to a paid plan
- Content of any messages you send us via email, contact forms or support channels
- Hotel, compset and rate-configuration data you input into the platform to generate benchmarking reports
Information Collected Automatically
- Log data such as IP address, browser type, device information, pages visited and timestamps
- A strictly necessary session cookie, used solely to keep you logged in and enable communication with our platform (see the Cookies section below)
Information From Third Parties
Where relevant to our commercial intelligence services, we may collect publicly available or licensed market pricing data from tour operators and distribution channels. This data does not identify individual end consumers and is used solely for benchmarking purposes.
How We Use Your Information
- To provide, operate and maintain the KompCheck platform and its features
- To create and manage your account and process subscription payments
- To respond to inquiries, provide customer support and send service-related communications
- To improve, personalise and develop new features for our platform
- To monitor usage, detect fraud and ensure the security of our systems
- To comply with legal obligations, including tax and commercial record-keeping requirements
- To send marketing communications where you have given consent, which you may withdraw at any time
Legal Basis for Processing
Under the GDPR, we rely on the following legal bases to process personal data:
- Contractual necessity — to provide the services you have subscribed to
- Legitimate interests — to secure our platform, improve our services and communicate with business customers
- Legal obligation — to meet accounting, tax and regulatory requirements
- Consent — where required, such as for optional marketing communications or non-essential cookies
Cookies & Tracking Technologies
We do not use tracking, advertising or analytics cookies. The only cookie we set is a strictly necessary session cookie, required to keep you securely logged in and to enable core communication between your browser and our platform.
For full details on this cookie, why it doesn't require consent, and how to manage it, see our Cookie Policy.
Data Sharing & Disclosure
We do not sell personal data. We may share information with:
- Service providers who support our hosting, payment processing, analytics and customer support operations, under appropriate data processing agreements
- Professional advisors such as auditors, lawyers and insurers where necessary
- Authorities where disclosure is required by law, regulation or legal process
- Successors in the event of a merger, acquisition or sale of business assets, subject to confidentiality obligations
International Data Transfers
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, to protect your information in accordance with GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting or reporting requirements. Account data is generally retained for the duration of your subscription and for a limited period afterward, after which it is securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights Under GDPR
If you are located in the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (“right to be forgotten”)
- Request restriction or object to certain processing activities
- Request data portability
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with your local data protection supervisory authority
To exercise any of these rights, please contact us at sales@kompcheck.com.
Children's Privacy
KompCheck is a business-to-business platform intended for hospitality professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
Third-Party Links
Our website and platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We also maintain social media profiles (such as LinkedIn) where we post about KompCheck. These profiles are operated by the respective social media platforms and are governed by their own privacy policies, not this one. Visiting or interacting with our social media posts does not set any cookie on our website and is unrelated to how our site or platform handles your data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
- Company
- Byte & Brand UG (haftungsbeschränkt)
- sales@kompcheck.com
- Address
- Bernbeckweg 20
84036 Landshut
Germany